Thanks for the response. The document you linked does not tell me anything about the limitations enforced by Ring on the native capabilities of the lock.
For example this paragraph:
What are the benefits of integrating my smart locks with the Ring Alarm system?
Integrating your smart locks with Ring Alarm expands your Ring of Security around the entrances to your home. Once integrated, you can do the following:
- Lock and unlock your door through your app, with a key, or by using PIN codes you can share with friends and family members.
- In the future, you will be able to arm your Ring Alarm by simply locking the door as you leave or disarm the Alarm by unlocking the door when you get home.
It just talks about PIN codes, but does not state 4 digit PINs only and not the lock native PIN codes.
It also talks about the future arming feature which is already delivered and working if I use the PIN to lock the door.
Means the document is inaccurate and out of date.
And that is only one example.
I have added my requests to the Features board again.
Provide access to the native functionality of connected devices - Products / Feature Request Board - Ring Community
But have no high hopes the issues will be addressed in a timely manner.