Hello, an error occurred during the installation of Video doorbell pro, since then the top of the doorbell has been blinking with a blue LED, nothing happens even after the reset. It has been online for 2 days and its battery is fully charged. What to do?
Try a full reset. How to completely reset your Ring Video Doorbell – Ring Help
I rehearsed many times already, I lasted until 10 seconds the set button, the circle flashed whitely, then again blue flashing.
Hi @Rutty. When resetting your Ring Doorbell, make sure you’re holding down the setup button for at least 20 seconds. After that reset is complete, you want to take your Doorbell through a new setup in the Ring app using the steps under Set Up a Device. If you continue to see the light pattern being stuck on your Doorbell, please follow up with our support team at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.