Service not recorded

I was sold this Ring with 1 year paid plus service by hsn or qvc
But there’s no record of it !
Any suggestions

Hi @Three. When you setup your device from HSN, the 1 year of Ring Protect Plus is automatically applied to your account. If you have any concerns about this, contact out support team so they verify this for you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.