Trying to set up Ring doorbell app and cannot set UK location
Message “Selected location has to be inside US territory”
If I use a different (hotmail) email address it works ok but I want to use my main gmail email
Trying to set up Ring doorbell app and cannot set UK location
Message “Selected location has to be inside US territory”
If I use a different (hotmail) email address it works ok but I want to use my main gmail email
Hi @DavieBoo. What specific model doorbell is this, and where did you purchase it? I would also ensure that your Ring app is up to date and that you are not using a VPN. You can also try this with wifi only on/off to see if that provides a different result.
If you are still having this issue, try sharing a screenshot of the error message so I can share it with my team. Many thanks.
Was there a resolve to this as I have the same issue. in the App I cannot set it up as it wants a location and it thinks I am in in the US, I am also using gmail.