Hi @Mked0814. A good place to start for Live View concerns is our Community Post on the topic here, which contains several different troubleshooting steps. In addition, I would recommend uninstalling the Ring App, restarting your phone, and reinstalling the Ring App. You can also try out the Rapid Ring App, which is designed to allow you to answer notifications and access Live View more quickly. If none of these suggestions resolve your concern, our support team can take a deeper look for you.