Ring Stick up cam stuck “loading”

My stick up cam connects to my WiFi with no problem but is stuck “loading” when I tap live view

I’ve reconnected it to WiFi and it connects fine. And has a strong signal. RSSI-33 in green.
I get motion alerts but can’t get live view to work

Hi @user59839. Try the following steps for your concern:

If you have tried these steps and are still having the same concern, reach out to our support team for further assistance.