Beginning 10/27 around midnight our stick up camera quit recording events or allowing us to view Live. It sends motion notifications, has a strong wifi signal but will not work. I logged on to ring.com and again no events logged. We had a 2 pack so I pulled out the other camera (never used) and the results are the same. No events, No LIVE view.
-uninstalled App and Camera… reinstalled both. …no change
-installed 2nd Camera (brand new… no change
-Ran App on husbands android & android tablet… no change
-Rolled back the App on my android to see if an older version would work… no change
-Support had me load Rapid Ring App… no change
-I brought the camera to work to run it on a different wifi network … no change