Ring Spotlight - Camera already registered

Hello, I bought used Ring Spotlight camera, boxed and with all accessories. I have problem with adding camera to my account - receive an error “Camera already registered”. Could you help me witch that?

Hey @PLYJO. As we are a neighbor to neighbor support forum, you will need to reach out to our support team directly for this. They can help out with this though and get this escalated for you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know how this goes. :slight_smile: