The title says it all. We bought a Video Doorbell, the $99 verions, then added a Solar Charger and installed the latter to the Doorbell.
The Solar charger has never charged the Doorbell, despite facing the east and catching the morning sun. When I view the Device, under Solar Charger Status, there’s just a message to add a solar device.
I’ve doublechecked the invoice from Ring and it for the Video Doorbell, not Video Doorbell 2.
Any idea of what the problem is? Is there somewhere I can check model numbers of both the Doorbell and the Solar Charger to see if they’re compatible?
Edit: Also the Doorbell doesn’t lock into the Solar Chargers when the screws are tighted. It’s literally possible to just nudge the doorbel up and pull it off.