Ring Pro Erro base station WiFi signal keeps turning on and off

Products Ring Alarm
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#1

I’ve had a Ring Pro system since November 2021 and the WiFi network constantly switches on and off. I have to think it’s an issue with the base station. I can watch on my phone and almost every minute or so the WiFi network indicator will drop for a few seconds and then reappear. Not sure if I just have a faulty base.

I hooked up a second WiFi mesh network off the same connection and that one is solid and doesn’t intermittently drop.

Any thoughts or suggestions?

#2

Hi @Ghost76. I would first try rebooting your Ring Alarm Pro. If that doesn’t correct the issue, you should follow up with our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.