Ring Pro Doorbell - It Dings & Eventually Dongs

Okay, my subject line is the only way I can describe it :slight_smile:

Just installed a new doorbell chime and the Ring Pro Doorbell. I press the Ring Doorbell, and inside the home, the new doorbell will “Ding” - I hear a very slight buzz sound from the doorbell chime, and then about 10 seconds late it goes “Dong”

Did not replace the existing (but old - very old) transformer.

Looking for suggestions to have a normal sounding chime :slight_smile:

Thanks in advance

Can you please confirm your Pro is set to Mechanical in the App, @RandolphChad ?

@Jennifer_Ring, sometimes the easiest fix is the most simple :slight_smile:

Thank you. I switched the setting in my phone app to “mechanical”, saved, re-tested, and it works properly.

Thank you again!!

Chad

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Great to hear! Thanks for letting us know :slight_smile: