newly installed Ring Pro disconnects from wifi every night, speed is checked fine and voltage too. power reset reconnects it every time. is there any type of logs to see why it is disconnecting?
Hey @opus339. Our support team can definitely take a look into the logs they see on their end to see why it’s disconnecting at night! Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.