Ring plans

My ring plan is for an old device which was replaced by ring however my plan hasn’t transferred to the new device

Hey @Tania44. A member of our support team should actually be able to get this taken care of for you. Please give our support team a call at one of the numbers availablehere. They can make sure your existing Ring Protect plan is correctly associated with your new device. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19here to see how to contact support. :slight_smile: