Ring picture pink and fuzzy

The video feed on my Ring camera has gone pink and fuzzy (per attached image). Any idea what is causing this? It’s been like this for a couple of months.

Hi @Flibitigibbet. Since the video on your Ring looks like this, I would definitely recommend performing a reset and a new setup in the Ring App. To reset your Ring, you’ll want to hold down the setup button for at least 20 seconds. After that’s done, you’ll need to set it back up in the Ring App with the steps under Set Up a Device. If that doesn’t clear this up for you, please give our support team a call at one of the numbers available here. They can take a deeper look for you. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile:

Re: Ring picture pink and fuzzy

What do I do to fix this problem