Hello, I tried to sign into my neighborhood app and was prompted to verify my account, but have not received an email from Ring. I have used this app several times, so, it is not my first time using it. I have tried deleting the app and reinstalling, but, I still am stuck at this screen, yet still waiting for a verification email. It is not in my spam folder either.
@Whitehydrangia wrote:
Hello, I tried to sign into my neighborhood app and was prompted to verify my account, but have not received an email from Ring. I have used this app several times, so, it is not my first time using it. I have tried deleting the app and reinstalling, but, I still am stuck at this screen, yet still waiting for a verification email. It is not in my spam folder either.
Hello @Whitehydrangia ,
I checked the “Ring Status”:
and there doesn’t appear to be a reported problem there.
That was a good idea to have checked your spam folder too, just in case. If your problem persists you should telephone Ring Support:
https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch
Unfortunately, due to the Covid-19, their available hours have been changed also: https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19
I hope you find this information useful