Ring keeps charging my card

Last month my Ring pro stopped working (Blinking blue light)… it’s been almost 2 years and I’ve read that it’s been happening more and more. So, I decided to stop using the Ring service. Deleted the device from my account. However, when I went to remove the plan, there is not option. I tried to delete the house from my account and it warms me that my plan will be cancelled, I agree and then it just says bad request. I successfully removed my credit card info from the account. However, I just received another charge from guess who? ring! I asked to delete my account, but it is still active. Has anyone else experienced this? No one can explain how to get out once the products start failing…

Hi @Folsom! Check out our help center article about cancelling your subscription for steps and information. At Ring we value your security and your privacy, and advise any account or billing related inquiries be handled best with our support team.