Evening all, Iâve just reinstalled the app but I canât access my account cause the two-step auth code is not recognised. Iâve tried multiple times with no success. Thanks for your help!
Itâs also difficult to even log into this forum without a timeout or 500 error but it is possible.
I would guess itâs all related to Amazon Webservices falling over in the US (their authentication and streaming data services are affected) status.aws.amazon.com
Does anybody know of an official announcement/apology?
Authentication seems doesnât work at all, from APP or from Site, not possible to login to account. Help Desk is not reachable either. Phone support not available.
Looks like the Ring systems are down and no ETA when it will be back. The situation is pretty bad at this moment and customers are left hanging dry with no support whatsoever.
Had this 2 days ready to throw it in the bin. Worked for 2/3days but noticed it wasnât working tonight, tried to open app, wouldnât open, canât find location etc, tried reinstalling app, went to log in, didnt like password, sent me verification post, did that 7 times and each time it said âsomething went wrongâ really?!! Rang 01727263045 got cut off after 1 ring on 8 occasions then got put in a queue eventuallly, still sitting in it as I write. âRingââŚget your act togetherâŚanyone else having these issues? BTW its b*gger all to do with the wifi.
Update on this, after 20 plus minutes I just got through to an agent, apprently there has been an app âglitchâ and they are working to fix it, apologies etc etcâŚhow about emailing people and let them know?? The mind boggles. I can see this going back to ArgosâŚtheir reviews were great but I should have read trust pilot firstâŚmore fool me.
Hi yes, apologies if my rant is a tad angry lol the agent was apolgetic, not his fault but as per my reply to my own post there is an app glitch current, they said it would take a couple of hours to fix but weâll see. It is ntohing wrong with your phone/wifi etc. Iâll check it in the morning, got better things to do than stand on my doorstep in the dark waving my arms around lol x
hey iâm havein the same problem i dont know whats going on with ring its like they disappeared, i even tryed calling them the number dont work, let me no if you get any update are luck thanks.
Ring is experiencing a temporary system wide login and app errors with the Ring App and at Ring.com and they currently looking into the issue. https://status.ring.com/
Nov 25, 14:25 UTC
Ring is experiencing a temporary system wide login and app errors with the Ring App and at Ring.com and they currently looking into the issue. https://status.ring.com/
Nov 25, 14:25 UTC