Ring gen 2 motion alerts not impressive

Just got the ring gen 2 doorbell. The motion alerts go off for cars in the street but not for packages being delivered where someone approaches the door. I’ve tried settings but it just doesn’t seem to work well. Is this a gen 2 issue?

Hey @Sobats. Happy to help here with this! Could you show me what your Live View looks like with a screenshot? Can you also let me know what you have your Motion Settings set to?

I am confused about exactly what Ring alerts me to…I have lots of videos of myself and my husband passing through the door but when FEDEX rings the doorbell nothing. Packages are left on front porch and nothing. I have viewed the settings but clearly I am missing something. Thanks.