My floodlight in my backyard is basically unusable. It constantly detects motion no matter what. My sensitivity setting is as low as it goes, the sensor is looking into a direction that has nothing going on. There’s no heat sources. It just keeps going off every few minutes. Anyone else had this problem? The thing is brand new and is nothing but a headache.
If you have other Ring devices or Ring Smart Lighting devices, see if they are linked or in a group with this one. This can be checked in the Ring app via the Menu > Devices > and selecting the Smart Lighting group or device in question.
Try also adjusting the light sensor threshold for Floodlight in the Ring app. Here’s a helpful article with tips on controlling and adjusting these lights.