Ring floodlight pro stopped picking up motion

My floodlight pro has stopped picking up most of the motions, worked fine 2 days ago now only pick up if close to it. Even if I enter the detection box it will not pick up motion until I get close to the camera. It’s very annoying. Wonder if any one else having same problem?

Edit: it seems as if it stuck on the lowest sensitivity, but I got it maxed out

Hi @user22478. If your Motion Detection is not working correctly, try these troubleshooting steps:

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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