I recently received a replacement for my Ring Floodlight camera (2nd generation). They sent me a Ring Floodlight Hardwired Plus. All is installed and working well. There is one minor issue that bothers me and I am not sure if this is normal or not. On the top side of the camera picture it appears that both corners are darker. Nothing is causing interference on the outside.
Please see the attached picture. Is this normal?
I don’t have a Floodlight camera but none of my cameras have that. It appears the bottom corners might have similar. My guess it’s something around the lens and probably something with the hardware.
If your old Floodlight camera didn’t have that then reaching out to Support might be warranted to see about replacement options. https://support.ring.com/hc/en-us/articles/213608406-Contact-Us
Thanks. I was afraid of that. I will need to reach out and see what they can do. This was a replacement that appeared to be new in the box.