Ring doorbell too sensitive

I am new and have my Ring doorbell wired set up. I love it except that I get a lot of “ghost” alerts. It will go off, I’ll IMMEDIATELY open it up on my phone and there is nothing there. I looked at the sensitivity settings and set it to the next lowest and it still goes off about every 2 minutes. I then set it to the lowest setting and it only improved a little. Any advice? Thanks.

Hi @user33089. If your Doorbells motion detection is too sensitive, you also want to check that you have enabled Smart Alerts. In Smart Alerts, you want “Person” as the only option enabled. You will also want to adjust your Motion Zones to avoid areas that have objects that would move excessively with the wind. I hope this helps.