Ring doorbell & stickup cam setup failure

Ring doorbell & stickup cam setup failure

Hi, I am using some ring devices since 4 years and decided to add some old products (never used before, in box) but unfortunately I cannot any devices.

Hi @Bozayu12. Even if the devices you are setting up have been in the box for a long time, you should be able to set them up in the Ring app. All of the devices do a short update before they are ready to use. If you could share what specifically is going wrong in your setup, I’m sure the Community can chime in and help!