I just changed my wifi router to Google wifi and my Ring doorbell pro will not connect to my wifi. I tried to reset by pushing the small button for 15 seconds. I tried to cut the power to hard restart it I put my wifi router two meters from the doorbell but it still will not connect.
In the app the doorbell finds my wifi network and it shows a strong signal (see picture). I enter my correct password for the wifi and the app ask my to wait by saying “Rome wasn`t built in a day” and then after maybee 20 seconds the voice tells my the doorbell can not connect. I tried at least ten times and the same thing keeps happeening. The app tells my that I need to get a stronger signal but the router gives it a strong signal. I also tried to shut down two of my google wifi routers (I have 3 all together in my house) so the Doorbell could contect to my main google wifi router, this did not help. I also talked to customer service for 45 minutes and they told my it not Ring Doorbell that is the problem but my wifi. But thay also say that ring Doorbell pro is compatible with google wifi.
I installed my old wifi router and the ring doorbell pro can connect to it. But I used a lot of money on my new google wifi and I want to use it…
any one else using google wifi with Ring doorbell pro??
what more to do??