Ring Doorbell Pro 2 battery draining while hardwired

Hello everyone, I have had my ring doorbell pro 2 for a few months now and out of the blue the battery started to drain I have it hardwired to the house and prior to using it I did a complete charge and the battery normally always stays charged. Any suggestions I took the battery out last night and did a charge for about 3 hours and right now it’s at 46%

3 posts were merged into an existing topic: Ring Doorbell 2 hardwired and battery life draining