Ring Doorbell Pro 2 battery draining while hardwired

Hello everyone, I have had my ring doorbell pro 2 for a few months now and out of the blue the battery started to drain I have it hardwired to the house and prior to using it I did a complete charge and the battery normally always stays charged. Any suggestions I took the battery out last night and did a charge for about 3 hours and right now it’s at 46%

Hey @Dee1100! The Video Doorbell 2 is battery operated primarily, and so the hardwired connection is for a charge and use of an existing chime kit. Depending on usage and other factors, the battery level could still decrease. Check out our Community post for tips and tricks on extending battery life. I hope this helps! :slight_smile: