Ring doorbell not showing live

The ring doorbell just stopped allowing me to view live. Just says activating device. WiFi is perfect and everything else works great. But can’t view live video.

Same here. Sometimes it works. Most of the time the screen turns black. WiFi is very good. What’s the matter with Ring? They should solve this problem immediately.

I agree it just started happening after the latest app update. They broke somthing that’s for sure.

Same here, or at least you have to try it several times until it activates

I had the same problem. Tech support had me do a hard reset and it fixed the problem. Push and hold the orange setup button for 20 seconds and set up the device again.

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