Ring Doorbell network connection won't connect over wired connection

Doorbell joins network over wifi but fails over wired connection. Tested the wired connection and it is live with good power, but adding doorbell to network fails. Works over wifi.

Hi @user19451. Is this the Ring Elite that you are trying to connect? Try looking at the troubleshooting steps in this Help Center article here. If you are still having issues, please let me know which specific part of the setup that is troubling you. If possible, share a screenshot so I can offer my best solution. Thanks, neighbor!