Hi @wbe. Typically, Live View issues are related to your network. This Community Article has some great tips and tricks for Live View issues. You can also try so see if your Live View loads faster on the Rapid Ring app. Additionally, try testing this with wifi on and with it off, to see which loads faster. Lastly, check the RSSI of your Doorbell in the Device Health section of the Ring app. You should see a solid connection to your Chime Pro. I hope this helps!