Ring doorbell freezes

Ring doorbell frozen 3rd time.

Unable to see live view, no motion detected when I walk by, door bell does not ring. Internet shows strong connection.

Ring is connected. Reset the modem no problem. A factory reset fixes the issue but it returns 3-4 days later.

Live in CA temps have been around 50 degrees at night.

Sorry phone posting

Hey @Cbell123, have you reached out to our support team on this? It seems you have taken a lot of the troubleshooting steps necessary only for your concern to resurface. Please reach out to our support team here and let us know what they say!

I did, after telling them the issues it was decided to have a new one shipped as this one is having issues.

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