Ring doorbell button chime sounds like it is underwater

The sound when pressing the button on our Ringdoor bell sounds like it is underwater or distorted. Is there a way of fixing this? Is it water on a speaker somewhere? Any one had this and fixed it?

Hey @jrdriver0409. I recommend reaching out to our support team with a video of this sound so that you can showcase to the support agent what this sound is like and they can address how to get this fixed for you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 hereto see how to contact support.