For the last two nights, by doorbell has gone into setup mode. Yesterday afternoon I got it back online and was able to get notification and do live view. This morning it is back in setup mode with the slow blinking blue circle. I get good wifi signal on the front porch, 36 MBPS. Any help is appreciated.
Hi @ltrain98026. I would suggest resetting your Doorbell and taking it through a new setup in the Ring App. To reset your Doorbell, you’ll want to hold down the setup button for at least 20 seconds. Once that’s done, you can set the Doorbell back up in the Ring App. If that doesn’t take care of this concern, please give our support team a call at one of the numbers available here. A member of our support team will be able to take a deeper look at your device and your account to see what’s going on. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.