Ring doorbell 1, flaking paint looks a mess

Is anyone else having this, its starting to flake to bits and looks an absolute mess.

Hey @ricflairandy. Could you show us a picture of this to reference?

pictures attatched

@ricflairandy Oh, this is not how the product should look over time! Our Doorbells are weather resistant, but not weather proof, so if the Doorbell is subject to weather that could affect the Doorbell frequently or harshly, this could be why this is happening. Overall, if you’re interested in having this addressed, I do recommend to call our support team here! Otherwise, you may want to look at way to hide the Doorbell from adverse weather effects to avoid further wear and tear on the faceplate.

I am having the same issue. I tried to get a faceplate but there is not one for this.

@8784mari wrote:
I am having the same issue. I tried to get a faceplate but there is not one for this.

Hello @8784mari ,

An alternative solution could be using a Protective Silicone Sleeve to cover the ‘flaking’ part of your doorbell.

Here’s what a sleeve looks like on my Ring Video Doorbell 2 in the pictures (you can see the IR LEDs because I took these pics at night). Although I have no ‘flaking’, I use the sleeve to better blend with my house exterior, and to add extra protection from rain and the sun.

For example, if you have a Ring Video Doorbell 1st Gen:

http://skinandcase.com/silicone-skin-case-for-ring-video-doorbell-1st-generation/

https://www.amazon.com/s?k=silicone+sleeve+ring+doorbell+1st&ref=nb_sb_noss

There are several selections of Protective covers available online, depending on your Ring model type. :slight_smile: