our ring started to get colored vertical lines on view screen last night. now its almost all grey with some lines. its a ring door bell pro, checked wiring, and rebooted router that is pretty close to chime and ring.working great before last night. do the camera lenes go bad?
Hi @sdmcmurphy. It sounds like you’ve done most of the troubleshooting! In addition, can you please reset the Doorbell Pro? You can do this by pressing the setup button for 30 seconds. After that, ding your Doorbell and see if this changes anything!