Does the Ring doorbell show up as two different devices on a network? Like one for the video and one for the audio? I’m showing two devices on my network and when I pause one or the other using the Xfinity app, the doorbell doesn’t work. If that is the way it should be, how come my Ring flood light doesn’t show 2 different devices on my network? It has audio and a video like the doorbell? I just want to make sure that someone’s not hijacking on my network. I know the easiest way to find out is to change my network password. But then I have to change all of my devices to get them back in the network. If you guys tell me that this is correct, that would save me a lot of time and hassle. BTW, I have a gen 1 doorbell. Thanks for any help.
Hi @Mark001. If possible, could you please share a screenshot of where the Doorbell is showing up as two separate devices? Ensure any personally identifiable information is blocked out. This would give me a better idea of what you’re seeing on your end.