Ring Chime 1st Gen Motion Alerts

For 4 Days now my Ring Chimes keeps giving me Motion alerts even though its turned off in the App. I already removed my Chime from my device list and did the setup process again. This never happened before.

Hey @LukasV. Since you have already done a reset and new setup and this is still happening, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know how this goes! :slight_smile: