Hi i experienced this issue, my wife came back from work and the ring camera detected her, after 4/5 minutes ups arrives with a package, left on front door but didn’t have any motion detected or any recording saved in history! Any idea?
Hi @matteo76usa! I recommend checking out your motion settings to ensure all options are set for optimal and consistent detection. Motion frequency might help with this as it can ensure consistent motions are captured. Learn more about motion frequency by checking out this help center article. I hope this helps!