Ring camera offline for a few hours

I have a Spotlight Cam Wired and a Stick Up Cam Elite Wired.
Both have good Wifi connection.
Both go offline for a few hours at a time during the day. Ran 6 months without problems, only currently does not work properly.

Can somebody help me?


Hi @Weinix. I would check to see if your internet router is performing some sort of daily update. This is usually the cause when devices are falling of at the same time, on the same day. Additionally, you can contact our support team for them to look into this for you. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.