Ring battery won’t hold charge

My two ring battery’s won’t hold a charge ones disconnected from the charge despite charging for 8 hours.

Hey @Jasmineweiler. If your battery is not holding a charge, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to let us know how this goes, as your answer may help others! :slight_smile: