I am not getting alerts on my iPhone like I was when I first downloaded the ring app. I spoke to a ring customer service representative last week and they had me delete the app and reboot my phone and afterwards I was getting the alerts but it stopped working again.
Hi @Edcruz73. I’d recommend uninstalling the Ring App, fully restarting your phone to clear the cache, and then reinstalling the Ring App. This should resolve the notification concerns you’re having. If it doesn’t, you can also take a look at this Help Center Article here, which offers troubleshooting steps for notification concerns on iOS devices specifically. If you have an Android device, you can check out this article here. I hope that helps!
It started working again without doing anything so I’ll wait and see.