Ring app has to refresh history

After being idle for a while and then responding to a notification the new video will not display until all of the old videos have to refresh. Does not happen every time. I have AT&T WIFI 100/20 bpm. I see that the Ring app has a problem with Lookout. I have Mobile security and call protect by Lookout from AT&T. Anyone know what problems Lookout causes. Have disabled the VPN option with Mobile Security, because it was causing a problem with ROKU WIFI.