I need urgent help!
I’m using a samsung galaxy S9 as my main device. It’s worked perfectly until last month. Every time I try to have a Live view of my cameras, the app freezes and crashes. I tried using the app in a brand new galaxy A51, and the same problem happened. I can only access live view through windows app in my PC. There, Live View still works.
This problem started about a month ago. I tought Ring would fix this bug, as , it clearly is a problem at your end.
I tried uninstalling, rebooting my phone and installing again. The app had its latest update. I tried another phone, same problem. The internet connection is fine according to the app itself.
I sending a screenshot. The worst part is that I can’t even have support through chat or email.