Ring and Chamberland My Q

Since this post, it looks like there has been some minor integration.

On SonofLiberty82 point will there be any integration with the actual alarm.

Currently, the alarm will not go off if it’s armed and the garage door opens. Also, the alarm will set even if the garage door is open. Should I add a door sensor for now?

SonofLiberty82 also had several great ideas you should keep in the idea box.

Ability to have the door automatically close so many minutes after arming, or alert me if the door is left open so many minutes after the alarm is set.

Also, would love to be able to have the door automatically open in the event of a fire alarm (as well as all my locks unlock).

Thanks in advance,

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Hi there. I bought the product " MYQ-G0401-ES" from the Ring store. It has the “Works with Ring” logo but I cannot find the way to add this product into the Ring app. Does anybody has a clue how to do it ?.

Hi, @MySmartHome! The best first step will be to remove and reinstall the Ring app, to ensure it is up to date and optimally integrated with your mobile device. Next, from the Ring app menu, select “Setup a Device”. This should display options for what type of device you wish to setup. If you have a garage door related device, scroll down on the list to see the additional options. I hope this helps! :slight_smile:

None of this seems to work with Android. Have latest MyQ app and latest Ring app but no integration, nothing shows up in Dashboard. How does this integration work on Android?

Hey there, @01a3693fee360004cac2! The MyQ option should show up in the “Setup a Device” list of device types. This should be the same on Android and Iphone, although we do recommend checking for any Android apps that might conflict with the Ring app. Please also ensure no vpn is enabled. Once setup, your MyQ status can be seen in the Ring app, from the My! device section or through the shortcuts tiles on the Ring app dashboard. If you are still not seeing the option for Garage Door Openers during setup, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

Hi Marley
I have issues with the Ring app on my iPhone
I had created a post about it hopping to get some answers

I have been in contact with social advocate team of Ring. They are looking into the issue

Still waiting for their feedback/resolution

Hi @Marley_Ring. I did remove the Ring app and reinstalled but still I don’t have any option related to garage opener in the “Select a Device” menu. I’m in Canada, I wonder is this feature is not available for us. :pensive:

I am currently on IOS 14.6 and Ring App version 5.41.0 but I still don’t see MyQ Garage under ’ Set Up Device" within the Ring App.

Hi @PAULSIBAL. Under the Set Up a Device menu, you should see an option for Garage Door Openers. This is where you can add the MyQ integration. This Help Center article here has some great information on this integration.