Ring Alarm Motion Sensor - Not offering bypass

Hi,

I’m currently installing and testing a Ring alarm. I’ve rigged up a 2nd gen motion sensor and it’s detecting motion fine (according to the test function in the app). However, if I try to arm the system with motion present on this sensor it doesn’t offer the option to bypass the sensor. This is important to lock this area down when my dog is at home.

Has anyone experienced this before and how do you fix it?

TIA.

Hi @user19126. If the Motion Detector is picking up motion when arming your alarm, it will not ask you to bypass the sensor. This Help Center article here has information on using a Motion Detector when there are pets at home when the Alarm is armed. I hope this helps.