I have a Ring Alarm Base Station (ver. 1.31.0) that is connected via ethernet and shows as available and functioning within the Ring app; however on https://account.ring.com/account/dashboard it displays the following error: “No Ring Alarm: Your Ring Alarm does not seem to be available anymore.”
I have provisioned the base station with a static IP assignment within my local network, and have TCP/UDP port 6970 forwarding to it.
Everything does appear to be functioning properly otherwise - just wanted to make sure that it’s not an issue down the road. I have the Protect Plus plan, and I’m based in Canada.