My base station keeps going offline. I have to reset it each time by unplugging it and do the hard reset. It is currently connected via ethernet so it has nothing to do with the wireless. Do I have a defective unit?
I think calling customer support would be the better route to get help.
US: +1(800) 656-1918 (24/7)
US: +1(888) 981-8993 (Español - 24/7)
INTL: +1(310) 929-7085 (24/7)