Is these feature working?
there is an open issue:
Mine seems to be down on iPhone too, for the last few hours
It’s been 6 days already and not even an update on the incident.
Hi neighbors, the Rich Notification service for battery powered Ring devices is temporarily offline. Check out our Status Page for updates. Our team is working to resolve the issue to restore the service as soon as possible. We will make updates here as the team works to restore this service. Thank you for sharing your experience with us here in the Community!
Your status page is not giving updates.