Return product

Does anyone know how to email customer services about returning a product not fit for use, I’ve spoken to someone over the phone but couldn’t tell me how to do it.

There is no email address, you have to call Ring Support. You may have to call them multiple times to find an agent that can help you with your return.
Contact Us – Ring Help

Here’s our Return Policy Help Center article with links to start your return process. As mentioned above, reaching out to our support team is the best next step for further assistance.

Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.