Return of order 001-1363719

Hi I received my Ring doorbell solar charger on 4/22/20. I am not pleased with the fact it doesnt work as described and would like to return it for a refund. I attempted to start the return using the link which I found in the return policy page but was told the item is no longer returnable.

Hi @wojo525. In order to get your order returned, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.