Return camera for refund

Ive been advised to contact ring community support to get a return label? I want to send my indoor cam back for a refund but I cant work out how this is achieved!

Thanks in advance

Hi there, @Toby69! Check out our Help Center article on how to start the return and refund process. As mentioned there, our support team is certainly happy to help further with this.

Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Thank you :slight_smile: