I switched wifi networks and need to reconnect my ring pro. I can’t figure out how to get the face plate off to reset. Thanks.
Same issues with mine; we upgraded our ISP and RING disconnected. We can’t firgure out how to get it back connected and working again.
Hey neighbors! If you’re needing to remove the faceplate from your Doorbell Pro in order to perform a new setup, you’ll want to use the screwdriver that was included to remove the security screws from the bottom of the device. If you’re not able to locate this screwdriver, you can grab a spare parts kit for the Pro from our websitehere, which will include the needed screwdriver. I hope that helps!